Animal Instincts Australia ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information under the National Disability Insurance Scheme (NDIS). This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable privacy laws.
1. Collection of Personal Information
We collect personal information necessary for providing NDIS services. This may include, but is not limited to:
We use personal information for the following purposes:
We may disclose personal information to:
We take reasonable steps to ensure the security of personal information. This includes safeguards against unauthorized access, disclosure, and modification. Personal information is stored securely, and access is restricted to authorized personnel.
5. Access and Correction
Participants and caregivers may request access to the personal information we hold about them. We will take steps to ensure the accuracy and currency of personal information and correct any inaccuracies upon request.
6. Consent
By engaging our services, participants and caregivers consent to the collection, use, and disclosure of personal information as outlined in this Privacy Policy. Consent may be withdrawn at any time, subject to legal and contractual obligations.
7. Complaints
If you have concerns about the handling of your personal information, please contact our Privacy Officer. We will investigate and respond to complaints promptly.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. The most recent version will be available on our website.
Contact Information:
Animal Instincts Australia
250 Douglas Road
Goombungee, QLD, 4354
0493 094 456
1. Collection of Personal Information
We collect personal information necessary for providing NDIS services. This may include, but is not limited to:
- Participant and caregiver contact details
- Health and medical information
- Support plans and service records
- Financial information for billing purposes
We use personal information for the following purposes:
- Providing NDIS services
- Developing and managing support plans
- Billing and financial transactions
- Internal record-keeping
- Compliance with legal and regulatory requirements
We may disclose personal information to:
- NDIS agencies and other service providers
- Healthcare professionals involved in the participant's care
- Legal and regulatory authorities when required
- Third-party service providers engaged by us
We take reasonable steps to ensure the security of personal information. This includes safeguards against unauthorized access, disclosure, and modification. Personal information is stored securely, and access is restricted to authorized personnel.
5. Access and Correction
Participants and caregivers may request access to the personal information we hold about them. We will take steps to ensure the accuracy and currency of personal information and correct any inaccuracies upon request.
6. Consent
By engaging our services, participants and caregivers consent to the collection, use, and disclosure of personal information as outlined in this Privacy Policy. Consent may be withdrawn at any time, subject to legal and contractual obligations.
7. Complaints
If you have concerns about the handling of your personal information, please contact our Privacy Officer. We will investigate and respond to complaints promptly.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. The most recent version will be available on our website.
Contact Information:
Animal Instincts Australia
250 Douglas Road
Goombungee, QLD, 4354
0493 094 456